FAQs 2018-03-29T01:44:13+00:00


What methods of payment do you accept? 2018-05-15T02:34:43+00:00

Registration for all classes or events/workshops must be done through our online booking sites found on the Classes or Events pages.  Once you’ve registered, you can choose to pay by credit card through your online account, or choose “pay later” to send an eTransfer or to pay by cash or cheque. Payments that are not made through your online account must be received by Willow within 3 days of registration, or your registration may be cancelled. Please send eTransfers to info@willowptbo.com and make cheques payable to Stephanie Reynolds.

What if I’ve registered and paid for a full session but have to miss a class? 2018-11-14T01:50:11+00:00

We are pleased to offer you up to two make-up classes within your session of classes, if you have to miss a class that you’ve registered for.  These make-up classes can either be taken by dropping into any other class on the schedule before the end of the session, or you may transfer your missed class to a friend and bring them with you to one of your classes.

Make-up classes may also be taken preemptively, i.e. if you know you’ll miss the last class of the session, you can make it up ahead of time.

Please note that except in the case of our prenatal clients who go into labour before the end of their session, we do not carry make-up classes over to the next session.

If I am sick or have to miss one of my classes in the session, should I let you know? 2018-11-14T01:33:36+00:00

No need to let us know! We’ll see you the following week (and you are still entitled to a make up class!)

What if I have to cancel my registration for a class that I’ve already paid for? 2018-11-16T14:49:40+00:00

If you have to cancel your registration, please let us know as soon as possible. In some cases you may be eligible for a refund or account credit. Full details on our cancellation policy can be found here.

I want to take your classes but my schedule doesn’t allow me to commit to a regular weekly class. Do you have any other options? 2018-09-30T20:24:36+00:00

If there is room in a class and you have the prerequisites to join, you are welcome to drop in – the price for a single drop-in class is $17.70 + HST ($20). We may be able to make other arrangements with you – contact us and we’ll see what we can come up with.

I am X months pregnant and want to take a prenatal yoga class. What do you recommend? 2018-11-16T14:50:49+00:00

All of our prenatal classes are appropriate for all stages of pregnancy. No prior yoga experience is required for any of the prenatal classes. If you don’t feel comfortable with a movement or position, you’ll be shown modifications to adapt the movement or pose to your body.

If you are looking for a gentle stretch or a class with more of a focus on release, mindfulness and meditation, our Gentle Prenatal Yoga is your best option. Prenatal Flow Yoga is more of a movement-based class, and is a small step up in intensity from Gentle Prenatal Yoga. Prenatal Strength is the class you will most likely be sweating in – this one is not yoga-based, but rather focusing on functional movements and incorporating weights, kettle bells, and other small equipment.

Our Prenatal Core and Floor Yoga class is intermediate in intensity and has more of a focus on preparing the pelvic floor and core for birth. It integrates specialized breathing and cueing, and we require the participants have taken one of the prerequisites listed on the course description to participate in the class.

Still not sure what to take? We recommend at least one round of Core and Floor Yoga throughout your pregnancy after you have completed one of the prerequisites. Maybe add in a Prenatal Strength or Prenatal Flow class sometime during your second trimester, and transition into a Gentle Prenatal Yoga class towards the end of your third trimester to mentally prepare for the birth ahead.

I am pregnant and due before the end of the next session, but I’d really like to take classes up to the end of my pregnancy. How can we make that happen? 2018-03-27T16:45:52+00:00

If you have unused classes at the end of your session because you’ve had your baby, we will make an exception and allow you to carry over your unused classes to drop into classes once baby is out, provided there is room in the class. Please note that a credit will not be given – you can’t use them towards regular registration for a session.

Alternatively, you can preemptively take make-up classes, so maybe week 1 and 2 of the session you double up and take two classes a week. This may allow you to fully take all of your classes of the session before baby comes.

Are you classes just for women who have had their babies recently? My baby is 20 (30, 40) years old but I could benefit from your classes. 2018-03-27T16:45:29+00:00

Once you’ve had a baby, you have a postpartum body for life. Our classes and workshops welcome and benefit women of all ages and stages of life.

Do you have a Rewards Program? 2018-03-28T01:32:47+00:00

We are pleased to offer our loyal clients a Rewards Program. For every $200 (before tax) that you spend purchasing classes, workshops, or a Core Assessment, $20 will be applied to your account to use towards a future purchase. Your purchases are cumulative – your online profile will track your purchases over time. You can view your reward balances in the Account section of the My Info tab on your Mindbody profile.

What do I wear? 2018-03-27T16:44:33+00:00

You don’t need to dress like a Lululemon model to do yoga – just wear something comfortable that you can move in. Nursing scrubs, that old race t-shirt, whatever you can find in your closet, throw it on. “I have nothing to wear” is no excuse!

I’ve never done yoga before. What is a class like? I’m nervous. 2018-03-27T16:44:11+00:00

When you “enter” a yoga class, people will likely be laying down or sitting quietly with their eyes closed. The instructor will guide you through movements, poses, and breathing techniques. If they are a good instructor, they will provide modifications to the poses so that someone of any experience level can safely enjoy the benefits of the pose. Yoga classes always end with “savasana”, which means “corpse pose”. Physically, this is an easy one, you just lay down on your back and try to go completely limp. Mentally, it’s a little more challenging, as the goal is to not let your mind wander, but to focus on one thing. Savasana usually lasts 5 to 10 minutes.

All yoga classes provide a safe, non-judgemental atmosphere. In fact, a lot of students close their eyes during parts of the class to help develop their body awareness. Yoga also teaches “non-attachment”. Students are encouraged to notice what’s going on inside and outside themselves, and to let that observation go without forming opinions on it.

Any yoga class that you take will be as gentle or as challenging as you make it. The amazing thing about yoga, which sets it apart from other workouts, is that if you feel tired or weak that day, you are encouraged to step out of a pose and just relax. There’s no excuse for skipping classes based on how you feel! Your body will tell you what it needs that day.

There are lots of different styles of yoga, ranging from gentle and relaxing to vigorous and sweaty. The best thing to do is try different styles until you find what works best for you.

I’ve tried yoga before but find the meditation part really hard. I can’t stop thinking. Am I not cut out for it? 2018-03-27T16:43:07+00:00

The mental chatter that comes when you try not to think is sometimes called our “monkey mind”. Picture a little monkey in your head jumping around from thought to thought, always attaching to something. This is normal, and it doesn’t mean you are “bad” at meditation or yoga. Taming the monkey can take months, years, or decades. Just like anything, the more you practice, the better you’ll get at it. There are tons of different meditation techniques out there and the best thing to do is try different ones until you find the one that works for you. Stephanie finds moving meditations (a good flowing yoga sequence, or even going for a run) work really well for her.

What makes yoga so great? 2018-03-27T16:42:48+00:00

Yoga is one of the few forms of exercise that you can do your entire life, and you can even get better at it as you age.

If you’re a bit science-y, you’ll find this interesting: a 2010 review paper examined more than 80 studies that compared yoga and regular exercise, and found that yoga equaled or surpassed exercise in such things as improving balance, reducing fatigue, decreasing anxiety, cutting stress, lifting moods, improving sleep, reducing pain, lowering cholesterol, and more generally in raising the quality of life.

Yoga has been shown to have positive health benefits on blood pressure and osteoporosis. It helps to counteract the deterioration of disks that lie between your vertebrae, keeping your spine “youthful” and preventing that hunching that happens with age. Studies have shown that patients who do yoga have fewer hospital visits, less need for drug therapy, and a smaller number of serious coronary events ranging from heart attacks to death.

There are many other benefits that we haven’t mentioned. Yoga is good stuff.

Do I have to be a vegetarian/super fit/speak Sanskrit to do yoga? 2018-03-27T16:43:45+00:00

No. Yoga is for everyone.

Please complete the form below with details about your booking. We’ll get back to you soon to set up your retreat!
Please complete the form below with details about your booking. We’ll get back to you soon to set up your retreat!
Please complete the form below with details about your booking. We’ll get back to you soon to set up your retreat!
Please complete the form below with details about your booking. We’ll get back to you soon to set up your retreat!