Cancellation Policy 2018-11-16T00:15:32+00:00

Cancellation Policies

Classes

Payment is required to secure your spot and must be made before the start of the first class.

The Willow Studio has a 72 hour cancellation policy. A full refund, minus credit card or eTransfer fees, will be given for registrations made at least 72 hours before the start of the first class of the session. Cancellations made less than 72 hours before the start of the first class may receive a 50% refund. A refund will not be given once the class series has started.

A full refund will be issued in the rare event that the session is cancelled by The Willow Studio.

Depending on the nature of the cancellation, we may be able to issue a credit to your account for your registration fees to be used for future classes.

 

Workshops

Payment is required to secure your spot and must be made before the start of the workshop.

A full refund, minus credit card or eTransfer fees, will be given for registrations made at least 72 hours before the start of the workshop. Cancellations made less than 72 hours before the start of the workshop may receive a 50% refund. A refund will not be given once the workshop has occurred.

A full refund will be issued in the rare event that the workshop is cancelled by The Willow Studio.

Because most of the revenue collected from workshops goes directly to the guest presenter, we are unable to issue an account credit for Workshop cancellations.

 

Private Sessions

A non-refundable 50% deposit is required to secure your event date. The remaining payment must be made before the start of the event or session.

Please complete the form below with details about your booking. We’ll get back to you soon to set up your retreat!
Please complete the form below with details about your booking. We’ll get back to you soon to set up your retreat!
Please complete the form below with details about your booking. We’ll get back to you soon to set up your retreat!
Please complete the form below with details about your booking. We’ll get back to you soon to set up your retreat!